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Terms, privacy and service levels

The commitments behind the marketing, in plain language. Each summary below links to the document it summarises, and the entity details are on the public record.

Company details

Legal name
Kicked SRL
Reg. Com.
J2025037766002
CUI
51862990
VAT
RO51862990
Registered office
Pitești, Argeș, RO
Contact
hello@kicked.ro

The documents

01

Service levels

Hosting runs on our own network, monitored continuously, with a real incident phone line. We target 99.9% monthly availability, announce maintenance 48 hours ahead, and credit the service when we miss. Backups are verified by actually restoring them.

Read the document
02

Data residency & GDPR

Your data lives in the EU — our points of presence are Pitești, Bucharest and Frankfurt. We process only what a service needs, run no analytics of any kind, and use exactly one cookie: the one that remembers which language you are reading. A data processing agreement is available on request.

Read the document
03

Terms of service

Fair use, honest renewals (we tell you up front when a renewal price differs from the intro price), and no lock-in: your code, data and configuration are yours to take anywhere, and we help you leave if you ever want to. Prices are shown in euro, net of VAT, and quoted transparently.

Read the document

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